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Frequently Asked Questions

We know you have questions. Not just questions about cocktail recipes and recent offers, but also about the company, our gin, and botanicals.

We're happy to help in any way we can (no promises, there's a limit to our capabilities) so take a look through our FAQs that we've put together for you.

Who makes [Prototype] Gin so special?

Usually, people ask 'what' makes it so special, but really, it's the experts and aficionados who come together to work on [Prototype] gin that makes it so special. The co-founders scoured two continents in search of the best process and botanicals.
 

Our unique liquid can only be achieved using honey from bees that live and work on the High Line in New York City, and then distilled by our award-winning experts in the UK. This is why we are a London dry gin with a New York twist. Nothing else (that we have found yet) comes close, and we hope you too can taste the difference too.

2

Why do you only produce in small batches?

[Prototype] gin is produced in small batches because its the only way we can maintain our level of quality. This gin is different from what you will generally find on store shelves. It's a one-shot gin, ie it's not diluted with ethanol to generate more quantity. As a result, [Prototype] retains the natural oils and flavors that we’ve spent so long curating. The natural oils coat you throat, giving you a smooth taste from a liquid you can enjoy neat.

3

What is the best way to enjoy [Prototype] Gin?

It depends on your preference and mood but we suggest that you try it neat first. I prefer to use a heavy chilled crystal glass and pour [Prototype] Gin over a large square ice cube, My co-founder prefers it as a dry Martini with a twist of lemon. In both cases the key sentiment is to enjoy [Prototype] Gin with little or no external influences, that way you get the full experience.

4

Where can I buy [Prototype] Gin?

[Prototype] Gin is currently only available in the UK through our website - we are working hard to bring it to market through other venues so stay tuned for any news.

5

When can I get my first taste once I've ordered?

We ship directly from our distillery. Typically delivery is 3-5 business days. You can select and pay for next day delivery - simply select this option at checkout. If you order before 2pm you will get delivery the next day, however if you order afterwards, you will get your delivery in 2 days.

Two delicious gin cocktails with lemon slice and thyme  made with Prototype gin

CAN'T FIND THE ANSWER?

If you still have a question, or want to get in touch to tell us something specific, then you are welcome to reach out to us directly. Simply email cheers@prototypegin.com

Privacy Policy
Last Updated: 23-Aug-2023
Effective Date: 23-Aug-2023

This Privacy Policy describes the policies of LDNNYC Ltd, 2 St Mary’s Road Tonbridge, Kent TN9 2LB, United Kingdom of Great Britain and Northern Ireland (the), email: cheers@prototypegin.com, phone: 07367194343 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.prototypegin.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. 


We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. 
 
How We Use Your Information: 
We will use the information that we collect about you for the following purposes: 
 
Marketing/ Promotional
Processing payment
Manage customer order


If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. 
 
Your Rights: 
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at cheers@prototypegin.com. We will respond to your request in accordance with applicable law. 


You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at cheers@prototypegin.com
 

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. 
 
Security: 
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 
 
Grievance / Data Protection Officer: 
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer: email Marianne Fernandes at cheers@prototypegin.com. We will address your concerns in accordance with applicable law. 
 

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